Connecting with the Orange County Property Appraiser (OCPAFL) is fast, convenient, and reliable. Whether you’re a homeowner, real estate professional, investor, or business owner, our office is here to provide accurate information, fair guidance, and outstanding customer service regarding property assessments and related services. We believe in transparency, accessibility, and responsiveness to the community we serve.
How to Reach Us
We offer multiple contact methods so you can get assistance the way that works best for you.
Main Office Location
📍 Orange County Property Appraiser
200 S. Orange Avenue, Suite 1700
Orlando, FL 32801
Our downtown Orlando Office location is easily accessible by public transportation and provides onsite customer service for various property-related services.
Parking is available in nearby public garages. Please bring photo ID and any relevant documents when visiting in person.
Phone and Fax
☎️ Customer Service: (407) 836-5044
📠 Fax: (407) 836-4344
Our dedicated staff is available to take your calls Monday through Friday. Whether you need assistance with exemptions, tangible personal property returns, or a property record update, we’re ready to help.
Office Hours
🕒 Regular Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM
📅 Holidays:
We are closed on weekends and official Orange County holidays. Check our website for holiday closures or emergency updates.
Online Services and Contact Options
You don’t have to visit the office to get the support you need. OCPAFL provides many tools and contact options online.
Website Contact Form
🌐 Submit questions securely via:
www.ocpafl.org/contact
This form is ideal for questions about:
- Homestead exemptions
- Property value disputes
- Website technical support
- Ownership record updates
Our team responds within 1–3 business days.
Direct Email
📧 General Inquiries: OCPAHelp@ocpafl.org
For faster service, include:
- Full Name
- Parcel ID or Property Address
- A Clear Description of Your Question
Please do not send confidential documents unless requested by an authorized staff member.
Services You Can Inquire About
We handle a wide range of public services. Contact us for help with:
- Filing for Homestead, Senior, or Disability Exemptions
- Correcting Property Owner Information
- Understanding Property Tax Notices (TRIM)
- Appealing Property Assessments
- Filing Tangible Personal Property Returns
- Agricultural Classification (Greenbelt) Inquiries
Each inquiry is routed to the appropriate department for accurate and prompt handling.
Schedule an In-Person Appointment
Need personalized service? Book an appointment online for:
- Property value consultations
- Exemption application assistance
- Tangible personal property questions
- Legal document reviews for property records
🔗 Schedule your visit: www.ocpafl.org/appointments
Appointments help us reduce wait times and ensure efficient service.
Stay Informed Through Social Media
We actively update our community about important deadlines, events, and property-related news.
Follow Us
- 📘 Facebook: facebook.com/OCPAFL
- 🐦 Twitter/X: twitter.com/OCPAFL
- 📸 Instagram: instagram.com/OCPAFL
- 📹 YouTube: youtube.com/@OCPAFL
Join our online community to receive the latest updates, exemption deadlines, and tips for homeowners.
Frequently Asked Questions (FAQs)
Before calling or emailing, check out our FAQ section to find quick answers to common questions:
- How do I file for a Homestead Exemption?
- What is the deadline to submit a Tangible Personal Property return?
- How is my property value determined?
- How do I dispute an incorrect assessment?
Our FAQs are continuously updated to provide current and accurate information.
Accessibility & Language Support
We are committed to serving all residents of Orange County, regardless of language or ability.
- ADA-compliant facilities and website
- Language assistance available upon request
- Website features include screen reader compatibility and translation options
Please inform our staff in advance if you need accommodations or translation support.
Media & Public Records Requests
For press inquiries or public record requests under Florida’s Sunshine Law, please contact our public information office:
📧 Media Contact: media@ocpafl.org
📧 Records Request: records@ocpafl.org
We are committed to government transparency and open communication.
At the Orange County Property Appraiser’s Office, we pride ourselves on being accessible, responsive, and service-driven. Whether online, over the phone, or in person, our goal is to help you understand your property rights and responsibilities. If you need help, don’t hesitate to contact us — we’re here to serve you with integrity and expertise.